24/7 Emergency Response
Help & Support

Support in North America

24/7 Emergency Support

For help with:

  • Emergencies

Contact us by email
 
Or call us at:
+1 844 238 2377

Product Assistance Canada

For help with:

  • Product application
  • Product selection & installation
  • Technical documentation

Contact us by email
 
Or call us at:
+1 416 755 2298

Product Assistance USA

For help with:

  • Product application
  • Product selection & installation
  • Technical documentation

Contact us by email
 
Or call us at:
+1 716 693 8813

Order Tracking Assistance

For help with:

  • Orders
  • Shipping
  • Supporting material

Contact us by email
 
Or call us at:
+1 416 755 4122

Field Assistance

For help with:

  • Commissioning & start-up
  • Service & parts
  • Troubleshooting
Contact us by email
 
Or call us at:
+1 844 238 2377

Online Application Support

For help with:

  • ADEPT
  • All online applications
  • Account access

Contact us by email
 
Or call us at:
+1 416 755 2298 x611

Sustainability Contact

For help with:

Questions or statements on matters related to Sustainability
Contact us by email
 
Or call us at:
+1 416 755 2298

Support in Latin America

24/7 Emergency Support

For help with:

  • Emergencies

Contact us by email
 
Or call us at:
+1 844 238 2377

Product Assistance

For help with:

  • Product application
  • Product selection & installation
  • Technical documentation

Contact us by email:
 
Or call us at:
+1 416 755 2298

Order Tracking Assistance

For help with:

  • Orders
  • Shipping
  • Supporting material

Contact us by email:
 
Or call us at:
+1 416 755 4122

Field Assistance

For help with:

  • Commissioning & start-up
  • Service & parts
  • Troubleshooting
Contact us by email:
 
Or call us at:
+1 416 755 2298

Online Application Support

For help with:

  • ADEPT
  • All online applications
  • Account access

Submit a Help Ticket
 
Or call us at:
+1 416 755 2298 x611

Sustainability Contact

For help with:

Questions or statements on matters related to Sustainability
Contact us by email
 
Or call us at:
+1 416 755 2298

Support in Middle East, Africa

24/7 Emergency Support

For help with:

  • Emergencies

Contact us by email
 
Or call us at:
+971 562077707

Product Assistance

For help with:

  • Product application
  • Product selection & installation
  • Technical documentation

Contact us by email:
 
Or call us at:
+44 (0)161 274 2490

Order Tracking Assistance

For help with:

  • Orders
  • Shipping
  • Supporting material

Contact us by email:
 
Or call us at:
+44(0)161 274 2460

Field Assistance

For help with:

  • Commissioning & start-up
  • Service & parts
  • Troubleshooting
Contact us by email
 
Or call us at:
+44 (0)161 274 2403

Online Application Support

For help with:

  • ADEPT
  • All online applications
  • Account access

Submit a Help Ticket
 
Or call us at:
+1 416 755 2291

Sustainability Contact

For help with:

Questions or statements on matters related to Sustainability
Contact us by email
 
Or call us at:
+1 416 755 2298

Support in Asia Pacific

Product Assistance

For help with:

  • Product application
  • Product selection & installation
  • Technical documentation

Contact us by email:
 
Or call us at:
+1 416 755 2298

Order Tracking Assistance

For help with:

  • Orders
  • Shipping
  • Supporting material

Contact us by email:
 
Or call us at:
+1 416 755 4122

Field Assistance

For help with:

  • Commissioning & start-up
  • Service & parts
  • Troubleshooting
Contact us by email:
 
Or call us at:
+1 416 755 2298

Online Application Support

For help with:

  • ADEPT
  • All online applications
  • Account access

Submit a Help Ticket
 
Or call us at:
+1 416 755 2298 x611

Sustainability Contact

For help with:

Questions or statements on matters related to Sustainability
Contact us by email
 
Or call us at:
+1 416 755 2298

24/7 Emergency Support

For help with:

  • Emergencies

Contact us by email
 
Or call us at:
+86 13917583790

Support in India

24/7 Emergency Support

For help with:

  • Emergencies

Contact us by email
 
Or call us at:
1 800 572 5975

Product Assistance

For help with:

  • Product application
  • Product selection & installation
  • Technical documentation

Contact us by email
 
Or call us at:
+91 (0)80 4906 3555

Order Tracking Assistance

For help with:

  • Orders
  • Shipping
  • Supporting material

Contact us by email:
 
Or call us at:
+1 416 755 2291

Field Assistance

For help with:

  • Commissioning & start-up
  • Service & parts
  • Troubleshooting
Contact us by email:
 
Or call us at:
1 800 572 5975

Online Application Support

For help with:

  • ADEPT
  • All online applications
  • Account access

Submit a Help Ticket
 
Or call us at:
+1 416 755 2298 x611

Sustainability Contact

For help with:

Questions or statements on matters related to Sustainability
Contact us by email
 
Or call us at:
+1 416 755 2298

Support in Europe

24/7 Emergency Support

For help with:

  • Emergencies

Contact us by email
 
Or call us at:
+ 337 76 81 42 08

Support in UK

24/7 Emergency Support

For help with:

  • Emergencies

Contact us by email
 
Or call us at:
+ 337 76 81 42 08

Product Assistance

For help with:

  • Product application
  • Product selection & installation
  • Technical documentation

Contact us by email
 
Or call us at:
+49 621 3999 9858

Support in Europe

Product Assistance

For help with:

  • Product application
  • Product selection & installation
  • Technical documentation

Contact us by email
 
Or call us at:
+49 621 3999 9858

Order Tracking Assistance

For help with:

  • Orders
  • Shipping
  • Supporting material

Contact us by email
 
Or call us at:
+49 621 3999 9858

Support in UK

Order Tracking Assistance

For help with:

  • Orders
  • Shipping
  • Supporting material

Contact us by email
 
Or call us at:
+49 621 3999 9858

Field Assistance

For help with:

  • Commissioning & start-up
  • Service & parts
  • Troubleshooting
Contact us by email
 
Or call us at:
+49 621 3999 9858

Support in Europe

Field Assistance

For help with:

  • Commissioning & start-up
  • Service & parts
  • Troubleshooting
Contact us by email
 
Or call us at:
+49 621 3999 9858

Support in UK

Online Application Support

For help with:

  • ADEPT
  • All online applications
  • Account access

Submit a Help Ticket
 
Or call us at:
+1 416 755 2291

Support in Europe

Online Application Support

For help with:

  • ADEPT
  • All online applications
  • Account access

Submit a Help Ticket
 
Or call us at:
+1 416 755 2291

Support in UK

Sustainability Contact

For help with:

Questions or statements on matters related to Sustainability
Contact us by email
 
Or call us at:
+1 416 755 2298

Support in Europe

Sustainability Contact

For help with:

Questions or statements on matters related to Sustainability
Contact us by email
 
Or call us at:
+1 416 755 2298

Our Facilities

Toronto (Head office)

+1-416-755-2291

24/7 Emergency Support
T: 1-844-238-2377

Email:  After Sales Service




Buffalo

+1-716-693-8813

24/7 Emergency Support
T: 1-844-238-2377

Email:  After Sales Service




Birmingham

+44 (0)8444 145 145

24/7 Emergency Support
T: 0800 612 8880

Email:  After Sales Service

Manchester

+44 (0)8444 145 145

24/7 Emergency Support
T: 0800 612 8880

Email:  After Sales Service

Bangalore

+91 (0)80 4906 3555

24/7 Emergency Support
T: 1-800-527-5975

Email:  After Sales Service




Shanghai

+86 (0)21 3756 6696 (Factory) T: +86 (0)21 5237 0909 (Sales Office)

24/7 Emergency Support
T: +852 800969738

Email:  After Sales Service

Dubai

T: +971-4-8876775

24/7 Emergency Support
T: 800-276-787-664

Email:  After Sales Service

São Paulo

T: +55 (11) 4785-1330

24/7 Emergency Support
T: 18005804048

Email:  After Sales Service

Germany

T: +49 621 3999 9858

24/7 Emergency Support
T: +337 76 81 42 08

Email:  After Sales Service

France

T: +333 420 102 621

24/7 Emergency Support
T: +337 76 81 42 08

Email:  After Sales Service

Hungary

T: +36 30 757 4455

24/7 Emergency Support
T: +337 76 81 42 08

Email:  After Sales Service

Mexico

T: +52-55 26029682

24/7 Emergency Support
T: +52-1-55-4950-4574

Email:  After Sales Service

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