Service Engineer – Ahmedabad/Baroda, West Region, India.

India

Gujarat, India

April 03, 2024

This role (Service Engineer) provides after sales support to west region customers located in cities -Ahmedabad/Baroda and other cities in Gujarat state.

In addition to annual initiatives, the key accountabilities of this position are:

Main Job Accountability

• Commissioning of Pumps and Controls in western region
• To work closely with regional sales team and provide efficient after sales support

2^nd Main Job Accountability

• Provide timely warranty service support to all customers in the region
• Co ordinate with factory Quality team and give feed back about field failures

3^rd Main Job Accountability

• To achieve Service delivery targets given for the financial year.
• Work closely with all regional Reps to plan & achieve the service delivery objectives & Goals.

4^th Main Accountability

• Participate in all the training programs conducted in factory and through online portal
• Train all regional rep engineers for all products and latest upgrades periodically

5^th Main Accountability

• Co ordinate with all regional OEM’s engineers like Danfoss/HM/Tornatech/Clarke/Carel/Honeywell etc. to get timely service support
• Provide feedback on field failures to all OEM team members for corrective action.

Role Requirements

• University Degree/Diploma in Electrical & Electronics Engineering
• 3– 5 years of Field service hands on experience working in HVAC/Pump/Building Automation industries
• Demonstrated knowledge of Pumps and Controls in HVAC & Fire applications
• Should have hands on experience in Electronics control panels in HVAC/Building Automation industries.
• Creative problem-solving skills, conflict management within different organizations (centralized and matrix organizational structures)
• Ability to break down complex problems in a simplified way, conduct root cause analysis and provide clear, well-thought-out recommendations.
• Strong, team-oriented leadership skills with presence and a bias for action.
• Self-directed with ability to work autonomously and collaboratively and a focus on results.
• Ability to communicate in an open and authentic manner in all situations
  
  

If this sounds like you, we want to hear from you today!
To apply for this exciting opportunity please send your application using the button below. We thank all candidates that apply but regret to inform that only short listed candidates will be contacted for an interview.